Frequently Asked Questions About Figaro Olive Oil

Faqs

How do I cancel my order?

You can cancel your order until the order process is not completed. Once the order is completed and shipped you cannot cancel your order.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, net banking, UPI, and COD.

Is it safe to use my credit/debit card on your website?

Yes, we use secure encryption technology powered by Razorpay to ensure your payment information is safe and secure.

How long will it take to receive my order?

Average delivery time is 4-5 days, but it may vary to 8-9 days. Kindly enter pincode on product detail page to check delivery time.

How can I track my order?

Once your order is processed and shipped, you will receive a tracking link via SMS/email.

What are your shipping charges?

Voila ! Free shipping on all your orders.

What is your return/replacement policy?

We offer a replacement only in case of wrong product received, severe damaged or expired. Kindly email to india@deoleo.com with unboxing video and invoice for processing.

When will I receive my refund?

Kindly email to india@deoleo with order number and reason of refund.

Refunds are processed within 7-10 business days after we receive and inspect your returned items.

Can I exchange a product?

No, once placed an order no changes could be made.

How do I create an account?

Click on the “Sign Up” button and fill in your details to create an account.

I forgot my password. How do I reset it?

Click on “Forgot Password” at the login page and follow the instructions to reset your password.

How can I update my account information?

Log in to your account and navigate to “Account Settings” to update your personal information.

Can I change the delivery address / mobile number of my order?

Once an order is placed, it cannot be routed to another address or changed mobile number for OTP.

What is Olive oil?

Olive oil is a liquid fat obtained from olives, a traditional tree crop of the Mediterranean Basin. The oil is produced by pressing whole olive fruit. It is commonly used in cooking, whether for frying or as a salad dressing. Also, in many parts of the world it is used for skin and body massage.

Is olive oil better than other vegetable oil?

Olive oil is healthier than other vegetable oils since it is high on MUFA (mono unsaturated fatty acids) and low on saturated fats. Hence it helps in reducing cholesterol and aids in weight management.

What is the meaning of cold press olive oil?

“Cold-pressed” means that only mechanical means were used to press oil from the olive fruits; no heat or chemicals were used in the extraction process.

What is Extra Virgin Olive Oil?

Extra Virgin Olive oil is first cold extracted oil from olive fruit. It is the highest quality oil. It has all the aroma and flavor of the olive. Its free acidity, expressed as oleic acid cannot exceed 0,8 g per 100 g (0.8%)

Does Olive oil contain cholesterol?

Olive oil has zero trans fats and low in cholesterol. Polyphenolic compounds present in virgin olive oil also have anti-inflammatory and antioxidative effects in cardiovascular disease.

Why is olive oil so expensive?

Olive oil is expensive because olives are difficult to harvest and process. Also, brands pay import duty. The best quality olive oil comes from hand picked olives. Olive oil extraction process does not involve chemical procedures thus enabling purest form of oil.

Why are all olive oils imported from abroad?

67% of worlds olive are grown in Europe. The best of the quality is determined by the climatic conditions. Hence, they are sourced these regions.

Does olive oil has any preservatives?

It does not contain any preservative as it is extracted oil

Does olive oil contain any trans fat?

Olive oil contains zero trans fats.

What is pure olive oil?

Pure olive oils is blend of extra virgin olive oils and refined olive oils to increase smoking point making it suitable for high heat indian cooking.

What is the difference between Bertolli and Figaro olive oil?

Bertolli and Figaro are 2 different olive oil brands. Bertolli is Italian origin brand and Figaro is Spain originated brand.

Why is it that not all olive oils are green in color?

Toggle content goes here, click edit button to change this text.

The color of the oil is not related to the quality of the oil, but to the genetic pigmentation of the olive.
Extra virgin olive oils may have different grades of color, depending mainly on the time of harvest and to minor extent on variety and production areas. From unripe to overripe olives different intense grades of golden color are obtained. Also, there are blends of refined and extra virgin olive oil which changes color of olive oil from green to light yellow.

What is Pomace olive oil?

Pomace is low grade oil obtained by chemically extracting oil at high heat from the soild remains after extracting extra virgin olive oil.

How should I store olive oil?

Olive oil should be stored away from sunlight and heat. The oil should be in minimum with air and humidity

What is the taste of Olive oil?

Olive oil has a particular aroma, depending on the variety and ripening of the fruit. Any olive oil would have a combination of fruity, spicy and pungent taste.

Why different varieties of Olive oil taste differently?

Every type of olive oil is made with different harvest level of olive and made with mix of different olive oils.
– Picual olives, a fragrant, fruity variety, this oil has strong notes of fig leaf, fresh wood and mint.
– Arbequina olives, renowned for their fruity flavor, this oil has notes of ripe fruit, green almond, freshly cut grass and a hint of tomato.
– Hojiblanca olives, a highly fruity variety with a pungent, often spicy finish, this well-balanced oil has notes of ripe fruit and a delicate green almond flavor.

How can I know when the olive oil has gone bad?

When the olive oil loses its colour texture and starts giving a rancid smell, the olive oil has then gone bad for consumption.

Why does olive oil taste bitter?

When the olive oil loses its colour texture and starts giving a rancid smell, the olive oil has then gone bad for consumption.

What is the shelf life of olive oil?

Varies upon the type of oil. Usually between 18 – 36 months

Why does olive oil get cloudy?

This is the characteristic of Extra Virgin olive oil since it is the purest form of extraction.

How many calories does olive oil contain?

olive oil contain energy (kcal-KJ) – 900/3,768 calories.

Why does some olive oil look darker?

Extra virgin olive oil will be darker green in color. Its is cold extracted from olive fruit. Also, there are blends of refined and extra virgin olive oil which changes color of olive oil from green to light yellow.

Can I use oil after expiry date?

Each pack of olive oil comes with a best before date. It is advised to be consumed within the mentioned date

Can olive oil be used for frying food?

Yes. Pure and Extar light olive oil can be used for Indian frying as smoking point is high. Extra virgin olive oil is not recommended for high heat cooking.

What kind of food can I make with olive oil?

All type of food / multi-cuisine (Indian, Chinese, Continental, Italian) can be prepared in olive oil. Pure olive oil can also be used for daily indian cooking.

Do I need to refregirate after opening?

It is not required to refrigerate olive oil after opening. Store in a cool, dark place.

Can I use olive oil for hair and skin?

Yes. Being a rich source of Vitamin E, it can be used for cosmetic use

Can I use olive oil for body massage?

Yes. Being a rich source of Vitamin E, it can be used for cosmetic use

Can I apply olive oil on my hair and keep it overnight?

Yes. Being a rich source of Vitamin E, it can be used for cosmetic use

How is olive oil beneficial for my skin and hair?

Yes. Being a rich source of Vitamin E, it can be used for cosmetic use

Can I make pickle with olive oil?

Yes. Olive oil can be used like any regular oil. Olive oil has zero trans fat and high MUFA which helps in reducing bad cholesterol.

Can I use olive oil instead of butter or ghee while cooking?

Yes. Olive oil can be used like any regular oil. Olive oil has zero trans fat and high MUFA which helps in reducing bad cholesterol.

Can I use Olive oil for deep frying foods?

Yes. Figaro Extra light can be used for deep frying as it has high smoking point and light taste.

Can I use Olive oil for Baking?

Yes. Pure olive oil is best for baking.

Does olive oil help in weight reduction?

Numerous studies have linked the Mediterranean diet, rich in olive oil, with favourable effects on body weight. In said study, over 7,368 Spanish male & female students which consume high amount of olive oil, have found that olive oil consumption is not associated with higher weight gain or a significantly higher risk of developing overweight or obesity. Beyond that, other study with 187 participants found that a diet rich in olive oil is linked to weight loss.

How much olive oil to use for cooking?

Use 1/3rd of olive oil than your normal usage as Olive oil expands on heating. Olive oil can be re-used for cooking and deep-frying for upto 6 times.