Logistic- Executive /Senior executive

Organizational chart :

• Chief Executive Officer &Country Manager
• 2 Supply Chain Manager- India
• 1 Assistant Manager logistics

Mission :

• To Coordinate & Support Transportation of Stock across India on time and in Safe manner. Handling Revers logistic ad logistic customer Complaint .

Key Responsibilities :

• Daily coordination with 3PL & transporter for timely dispatch , vehicle placement and on time in full delivery to customer.
• Providing support to service provider by getting appointment, permits/forms valid PO’s and resolving dispute related to deliveries.
• Daily monitoring of Appointment based delivery and sharing the relevant information to Sales and team lead
• Timely submission of transporter bills along with the recovery of any losses due to delay or transit loss.
• Coordination with insurance agency and transporter for recovery of any transit loss.
• Tracking and suggesting option for controlling & optimizing primary & secondary distribution cost and network
• Proactive communication to all stake holder and concern person about any disturbance in pickup and delivery
• Drive major Supply chain initiatives which help in better customer service and cost reduction in primary & Secondary freight
• MIS reporting and KPI tracking in terms of service, Cost and complaint Handling
• Customer complaint handling and addressing
• Timely passing of Logistic credit note after self-investigation & approval from Management

Individual Key Performance Indicators (when applicable) :

• Transporter performance index
• Recovery of loss during transit or late delivery as per company guidelines.
• Customer Complaint addressing and closer
• MIS reporting & timely Vendor payment

Key success factors

1. Education
   • University Education with Degree or equivalent qualification in Logistics & International trade. Post-graduation in Supply chain is desirable
2. Experience
   • A minimum of 5 years working experience in handling Domestic distribution with strong and relevant knowledge of statutory norms and procedure
   • Strong Microsoft office experience- Excel, Access, word Power point
   • Industry knowledge (Oil/ FMCG/ Modern trade) is desirable
3. Competencies
   • Hands on excel, and Transportation ERP package
   • Good verbal and written communication skill English & Hindi

Others :

• Flexible for change
• Availability to travel